Privacy Policy

B&Y Reno Corp (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information with transparency and care.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, book a consultation, or engage our renovation services.

By using our website or submitting your information, you agree to the terms outlined below.

1. Company Information

B&Y Reno Corp is a residential and commercial renovation company operating in Ontario, Canada.

Website: https://byrenocorp.com

Address: 6750 Davand Drive, Mississauga, ON L5T 2L8

Email: [email protected]

Phone: (437) 347-6666

2. Information We Collect

We collect information necessary to evaluate, plan, and deliver renovation services.

a) Information You Provide

Name, email address, phone number

Property address and project location

Project details (scope, budget range, timeline)

Uploaded files (floor plans, photos, videos, documents)

Booking and consultation information

b) Information Collected Automatically

IP address and device information

Browser type and operating system

Website activity (pages visited, time on site, interactions)

Cookies and tracking data (see Section 8)

3. How We Use Your Information

We use your information to:

Respond to inquiries and provide quotes

Plan, manage, and deliver renovation projects

Communicate project updates and service-related information

Improve our website, services, and customer experience

Send relevant updates, promotions, or educational content (you may opt out at any time)

Maintain security, prevent fraud, and protect our business

We do not sell your personal information.

4. Legal Basis for Processing (Canada – PIPEDA)

We collect and use your information based on:

Consent (form submissions, inquiries, marketing opt-ins)

Contractual necessity (project execution and service delivery)

Legitimate business interests (improving services, communication, security)

Legal obligations (tax, accounting, regulatory compliance)

5. Data Sharing

We only share your information when necessary to operate our business and deliver services.

This may include:

Booking and scheduling platforms

CRM and communication tools

Payment processors and invoicing systems

Analytics providers (e.g., Google Analytics)

Subcontractors, suppliers, and project partners

Financing partners (with your consent)

Legal or regulatory authorities when required

We do not sell or rent your personal information.

6. Project & Property Data

Due to the nature of our services, we may collect and store:

Property layouts and renovation plans

Interior and exterior photos and videos

Structural or design-related information

This data is used strictly for:

Project planning

Execution

Documentation

We do not publicly share project details without your consent.

6A. Consent to Collect and Use Information

By submitting your information through our website, forms, or consultations, you:

Consent to the collection and use of your personal and project-related information

Confirm that the information provided is accurate to the best of your knowledge

Acknowledge that certain information (such as property details, plans, and images) is necessary to evaluate and deliver renovation services

You may withdraw consent at any time, subject to legal or contractual limitations.

7. Financing & Third-Party Lenders

B&Y Reno Corp may offer access to third-party financing options through external partners within our network.

How Financing Works

We may refer you to financing providers to support your renovation project

These providers operate independently from B&Y Reno Corp

Any financing agreement is strictly between you and the third-party lender

Information Shared

With your consent, we may share relevant information such as:

Name and contact details

Project scope and estimated costs

Property-related information

This is done solely to:

Assess financing eligibility

Facilitate your application process

Important Disclaimer

B&Y Reno Corp does not provide financial services, loans, or credit decisions

We do not guarantee approvals, interest rates, or financing terms

We are not liable for any financial decisions, agreements, losses, or disputes between you and third-party lenders

All financing arrangements are made directly between you and the lender.

We recommend reviewing the lender’s privacy policy and terms before proceeding.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website performance and functionality

Understand visitor behavior

Optimize marketing and advertising

You can disable cookies through your browser settings, though some features may be limited.

9. Data Retention

We retain information only as long as necessary:

Inquiry data: up to 24 months

Project data: retained for operational, warranty, and legal purposes

Financial records: as required by law

10. Your Rights

Under Canadian privacy laws, you have the right to:

Access your personal information

Request corrections or updates

Withdraw consent (where applicable)

Request deletion (subject to legal obligations)

To make a request, contact:
[email protected]

You may also file a complaint with the Office of the Privacy Commissioner of Canada.

11. Data Security

We use appropriate administrative, technical, and physical safeguards to protect your information.

Access to personal and project data is limited to authorized personnel and partners directly involved in your project.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

12. Third-Party Links & Embedded Content

Our website may contain links or embedded content from third-party platforms (e.g., YouTube, booking tools).

These platforms may collect data according to their own privacy policies. We are not responsible for their practices.

13. Children’s Privacy

Our services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

14. Updates to This Policy

We may update this Privacy Policy at any time.

Changes will be posted on this page with an updated effective date.