PRIVACY POLICY

Effective Date: June 2025

At B&Y Reno Corp, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or interact with our services. By using our site, submitting a form, or engaging with our company, you consent to the practices described below.

1. Who We Are

B&Y Reno Corp is a full-service residential and commercial renovation firm based in Ontario, Canada. Our website address is: https://byrenocorp.com

2. Information We Collect

We collect information from you in the following ways:

a) Information You Provide Directly:

Name, email address, phone number, company Name Project details or inquiries submitted via Form Booking or consultation data (e.g., address, property info)Uploaded files (e.g., plans, photos)

b) Information Collected Automatically:

IP address, browser type, referring/exit pages, device Type On-site behavior (e.g., clicks, scrolls, time on page)Cookies and similar technologies (see Section 6)

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries or consultation Requests Provide services and send relevant project or offer Information Improve our website performance and user Experience Send occasional promotional or educational emails (you may opt out)Analyze website traffic and user Trends Detect and prevent spam, fraud, or security threats. We do not sell or trade your information to third parties.

4. Data Retention

We retain data only as long as necessary to fulfill the purposes outlined above or to comply with legal and financial requirements.

Contact form submissions: up to 2 Years Booking/consultation data: retained per project History Cookies: durations vary by type

5. Your Rights Under Canadian Privacy Laws

As a Canadian resident, you have the right to:

Request access to personal information we hold about you, Request correction or deletion of your personal information, Withdraw your consent at any time. File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your privacy rights have been violated

To request access or make corrections, please email:

[email protected]

6. Cookies & Tracking Technologies

We use cookies to:

Remember your Preferences Improve site loading and Navigation Analyze visitor behavior (e.g., Google Analytics, Hotjar) You may adjust your browser settings to refuse cookies or alert you when cookies are being used.

7. Embedded Content & External Links

Our website may include embedded videos, images, or links from third-party platforms (e.g., YouTube, booking software). These sites may collect data about you, use cookies, or monitor your interaction. B&Y Reno Corp is not responsible for the privacy practices of these external sites.

8. Data Sharing

We only share data with:

Secure third-party platforms for booking, email marketing, or analytics, Law enforcement or legal authorities when required by law. We do not sell, rent, or share your data with unrelated third parties for marketing purposes.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect your data against loss, theft, unauthorized access, or disclosure.

However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from children under the age of 13. If you believe a minor has provided personal data, please contact us to have it removed.